Front desk staff is friendly and accommodating. We came early and reassured us to get our room ready early, which he didn’t even have to do especially because we were early. Rooms were clean. Even the shower curtain was new or atleast freshly changed!
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Xanthe
abril de 2023
The room was big and the beds were big as well. We were able to check-in late. It was clean when we entered. We had microwave, fridge and coffee machine. They gave us complementary water the first day. We had plenty of wardrobes.
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Ferran
junho de 2023
Great big room (209) with two queen beds, a good well-lighted work desk and armchair, a dining table with two chairs, a kitchenette with a fridge, microwave and a double hot plate plus tableware, cutlery and cooking equipment. Very clean. Laundry room downstairs and a small gym. Staff at reception very friendly and helpful. Concierge room to mind luggage on last day after checkout.
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Aine
abril de 2023
Breakfast was a little disappointing - very small selection, (mostly cereal and bagels) no eggs, waffles, etc. Advertising made it seem a little more appealing. Room was very large and comfortable! Great bedding, spacious bathroom. Did not expect full kitchen! What a bonus! (bad: no decaf coffee in room...) Location great! Excellent restaurants within walking distance... easy access to main thoroughfares. Staff, housekeeping, etc. very helpful. Was a little surprised at the age of the hotel. Mostly outside aesthetics. Overall, very happy with our stay... will we stay here again? You bet we will!
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Geralyn
agosto de 2023
Location was perfect for us to visit Stanford, and the room was comfortable. The staff was really nice, and offered us waters on arrival and an early check-in. For our one-night stay, it was great and reasonably priced for Palo Alto. The breakfast was better than we expected with make-your-own waffles, good coffee, and a nice selection so everyone could find something they wanted.
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Terri
março de 2023
This place is peaceful and quiet. I love the friendly and knowledgeable staff. This is my favorite place when I visit Palo Alto. My room is always clean and tidy. It is so nice to arrive to a fresh room as someone makes to the room and opens the window for me every time. The breakfast bar is located in the reception area. It is roomy and easily accessible. I loved all the different choices. Some mornings I like having a hearty breakfast of eggs, sausage, some others cereal or oatmeal. I can even have waffles. Breakfast is my main meal so I also eat a good amount and the attendant did not disappoint. She came back and refilled as needed and made sure we had fresh coffee.
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Josefina
janeiro de 2023
Our king suite was spacious, comfortable, modern and clean. Separate AC in the bedroom and the rest of the room was nice. Complimentary breakfast was good. I also used the gym on site and it was small but adequate to get a good strength workout in.
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Kristian
agosto de 2023
The location was easy to find. It's on the main drag so there is easy access to all that is along the street. George was very friendly and accommodating. He moved me to an upgraded room. But I wasn't so sure looking back at my bill that I was in fact paying for that upgrade. The food was fresh and tasty. The supply was replenished and the area clean.
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Lee
abril de 2023
The breakfast was good. The room was exceptional. We loved that it was so roomy and nicely updated! You don't find rooms this size and for such a great price anywhere else! Very friendly and helpful at the front desk!
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Ruth
setembro de 2023
The location and price is excellent. Staff are friendly and helpful. The rooms are impeccably clean and comfortable.
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Amy
junho de 2023