The Zen Hotel Palo Alto

My Husband and I were in Palo Alto for a test at the VA Hospital, so a little anxious, but the Hello and the smiles from the Staff really lowered that. We needed a downstairs room because of my Husbands health issues, they gave us the nicest room with parking in front of that room, couldn't have made it any easier. Not to far from the VA, close to were we wanted to have an early meal. The room was very nice, decor was beautiful. Will stay again when we have to come back for further VA visits

Loved my room. It was spacious and had everything I needed for my stay. It was very quiet as well. I also liked how the sink was outside of the bathroom. The staff at the lobby was friendly. Check-in and check-out process was quick and easy. The free breakfast provided was also very yummy and consisted of multiple options. Parking was easy to find in the lot during the day, but if you drive in at night (after 9PM), parking will be sparse.

At a first glance, it looks like any “cheap motel” but once you spend even 5 minutes on the property, you notice how well kept and clean it is. It’s a very nice, quiet property. The staff is very friendly and accommodating. The room was a little bit on the older side but VERY clean and well maintained. The AC was cold, the blankets were clean and warm, the bed was very comfortable! The water in the shower was hot and the towels were clean and soft. There’s a cute little garden in the back too! Overall, excellent experience! Highly recommended.

Quiet. Room is nice. Location is safe. Has breakfast and free parking.

I really enjoyed the quality of the room, and that they were all so very quiet. Not at any point during my stay did I ever hear another guest. Something I rarely find even in 4+ star hotels. I loved the breakfast and the hours that it was served. Most of all, I enjoyed and appreciated the staff. From the moment I checked in they handled everything in a calm, courteous, and professional manner, always [lacing my comfort and needs first. I even extended one night, and when doing so found that the room I was in would not be available the next night. After speaking with them at the front desk, they said they could extend me one night, but I would most likely have to move to a smaller room for the extended night. Just after returning to my room, they called and informed me that I would they had managed to figure out a way for me to not only stay in the larger room Ii was already in, but I would not even be charged more for the larger room. Above and beyond. I will stay here whenever I travel to the area.